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Process

How photo restoration works

Original photo or film becomes a digital copy, then a restored digital file. Submitting a request does not confirm a project, price, turnaround time, or availability.

Work table with an old photograph, film, a scanner, and a monitor showing a photograph

Photo review

The type of photograph and the degree of damage are assessed from the description and any image you share. This is a review, not an automatic acceptance.

Digital restoration

Work is carried out on a digital copy of the photograph or an image made from film. The paper original is not physically restored as part of this process.

Review and delivery

After the agreed work is finished, the result is provided as a digital file. File type and transfer method are confirmed with you at that stage.

What a request is — and is not

A request is a message. It lets us know you have a photograph in mind and gives a starting description of its condition. It is not an order, a booking, or a promise that restoration will be possible at a particular scale.

Submitting a request does not confirm a project, price, turnaround time, or availability.

Sharing the photograph

You may attach one JPEG, PNG, or WebP file (up to 5 MB) to the form, or you may wait and share images after the first reply. A clear, well-lit picture of the print is more useful than a cropped detail with glare. If the file is a scan of a negative, mention that.

After the review

If the photograph can be worked with, the next step is an agreed scope: which damage to address, whether colorization is wanted, and how the file will be returned. If the source holds too little information, that is said plainly rather than forced into a restoration.

Start with a request

Describe the photograph. The review comes before any restoration is scheduled.